Refund policy

Physical Items

• Knives, stones, and books may be returned free of charged within 14 days of delivery (must be unused and in original condition)
  

Shechita Training

• Udemy Hilchos Shechita Course purchase: Refundable within 14 days of course delivery
• Flash drive Hilchos Shechita Course purchase: non-refundable after shipping
• In-person or online training/presentation fees: non-refundable
  

Order Cancellation Policy

• Orders may be canceled before shipping by email request
• A 3% cancellation fee applies to cover processing costs